Three challenges that a successful Devops leader should be aware of

In the field of project management , Our goal is to deliver high-quality projects as soon as possible , And get a positive return on investment . Although these goals are common to all projects , But the challenges associated with achieving these goals are unique to every industry . stay DevOps In ecosystem , We are interested in monitoring KPI To measure quality 、 Developers quantify the degree of autonomy in ROI and the mobility of communication between teams to avoid delays . This article provides practical suggestions , help DevOps Managers develop effective strategies to deal with these three problems .

Content

1. How to ensure DevOps Quality of the project ？

1. Why build KPI ？
2. How to set up KPI？

2. How to ensure DevOps Project ROI？

1. Developer authorization ？
2. How to make developers independent ？

3. How do you ensure DevOps The project proceeded as planned ？

1. promote DevOps Team communication - Why? ？
2. How to promote DevOps Team communication ？

How to ensure DevOps Quality of the project ？

Why build KPI ？

It is necessary to have a clear DevOps KPI To establish a risk management strategy within the company . for example , High risk is often associated with low-quality infrastructure , Because application crashes can mean a huge loss of revenue . The same is true of key security vulnerabilities .

KPI It is also very useful for visualizing the progress made by the team . be based on KPI The goal is the best way to track the progress and success of the project . This makes it possible to understand the gap between the goal to be achieved and the current situation .

DevOps Engineers' time is precious , It's important to devote their energy to the services that are most important to your company . Clear DevOps KPI Can help you determine your priorities .<br /> stay “​ ​ Site reliability workbook ​​” In a Book ,SRE The team Google explains , The core of their strategy is KPI - SLO（ Service level target ）. For Google , Defining a quantitative service goal is essential . This enables them to make reliability decisions based on hard data .

How to set up KPI？

In order to set allow evaluation DevOps Project quality KPI, We suggest ：

1. Choose a service that fits the service framework and measures quality KPI.DevOps The most common indicator in a project is ：

• Percentage of application uptime - This is the easiest to track KPI
• MTTR（ Average recovery time ）—— That is, the average time to restart the service when the service is interrupted
• Release lead time - The average time to deliver code changes to production .
• Number of security vulnerabilities - That is, the vulnerabilities tolerated after testing ​ ​ Number ​​

1. Evaluate each KPI The risk of , In order to reach an agreement on the minimum level of key or major risks identified ;

2. The current status of the project before measurement KPI;
3. Based on the identified risks and the current status of the service , Select the priority of the project ;
4. For each KPI, Define to pass DevOps The goal of the project .
5. Ensure that the development team and DevOps The team is consistent in its goals ;
6. Make sure DevOps The team is in the right place ​ ​ Monitoring and alarm tools ​​ Input time , In order to be able to measure as the project progresses KPI.

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How to ensure DevOps Project ROI？

Developer authorization ？

For calculation ​ ​ The rate of return on investment of the project , Yes ​​ It is necessary to be able to determine the income related to the investment . And DevOps The benefits associated with a project are usually related to the increased speed at which developers are put into production .

In order to improve the production speed , It is necessary to be able to promote the work of developers , And give them autonomy . Independent developers no longer rely on DevOps The engineer came to carry out his task , Then he will increase productivity , So as to increase investment income .

In order to make developers independent ,DevOps Engineers automate as many tasks as possible , So as to reduce the demand for human resources . He also ensures that the necessary documents are accessible and up-to-date , So that developers can solve common problems by themselves , So as to avoid getting into trouble .

How to make developers independent ？

1. Ensure that user stories are end-user centric —— about DevOps project , This is the developer .
2. Ensure that the task is designed to speed up the release . for example , By automating some processes or reducing developers' awareness of DevOps The reliance of Engineers .
3. Make sure the team takes the time to create the appropriate documents and keep them up to date . Organize a workshop to evaluate whether the document allows developers to make gestures independently .
4. take DevOps Engineers' time is used to support the development team . Implement follow-up strategies , Solve the problems that developers often encounter .
5. Set up developer Satisfaction Questionnaire , Understand their problems .

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How do you ensure DevOps The project proceeded as planned ？

promote DevOps Team communication - Why? ？

​ ​ stay DevOps In the project , Developer (dev) And engineers (Ops) Communication between ​​ Critical to maintaining progress .DevOps It's the collaboration between several interdependent teams , The number of dependencies between these teams is high . Many delays are caused by sprint Caused by early unresolved dependencies .

Different from other digital items ,DevOps The project is mainly composed of technicians who understand technical problems （ Developers or engineers ） form . It's easy for teams to understand each other , Therefore, the problems encountered need not be publicized or discussed through transit .

In practice , They don't have to know what they're developing , Even the role of each service . however , It is important to understand the impact of these services and the problems encountered by developers .

How to promote DevOps Team communication ？

1. Organize informal gatherings between different teams that need to work together , To build mutual trust and promote a sense of belonging within the same team .
2. Give Way DevOps Engineers participate in developer activities , To ensure they understand current developer issues and challenges ： The upcoming deadline 、 priority 、 Publish workflow 、 Ongoing maintenance projects ……
3. Developers are not allowed to report to DevOps All informal requests from the Engineer .
4. Between developers and DevOps Establish common goals among engineers
5. Set up a flow to track and delete dependencies in a timely manner

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In order to ensure high-quality projects , Fast delivery and good return on investment , Project managers must keep some key issues in mind . stay DevOps In the context of the project , These questions are ：

• Key performance indicator monitoring
• Developer autonomy
• Team communication

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