Experience Sharing | A low-cost and fast-paced approach to building an enterprise knowledge management system

Enterprise knowledge base includes not only the knowledge of enterprise macro development planning, enterprise culture, etc., but also the knowledge of various departments within the enterprise.

Training materials, learning materials, customer information, market information, etc. are all internal information of a company, and the integration of the knowledge base allows the employees of the company to better play themselvesreduce their operating costs and enhance their competitiveness.

Necessity of Enterprise Knowledge Management

In the enterprise, knowledge management, especially that of teams, seems to be a big problem.

Most teams know how to manage knowledge, but it is difficult to implement.

In the application of knowledge, everyone is a loner and uses their knowledge to meet their own needs, which also leads to a lot of wasted energy.

For example, an employee writes a QA document, but it is not shared with other members, so when other people encounter the same problem, it needs to be re-aggregated.

Therefore, proper team knowledge management has two advantages:

First, gain experience.If everyone's knowledge and experience are concentrated on one document, then, over time, they will accumulate a lot of knowledge, accumulate experience, accumulate knowledge, and accumulate experience.

Secondly, the team's intelligence can be better shared.In a team, only if most of the knowledge is transparent, then the work efficiency of the whole team will increase.Therefore, with sufficient knowledge base, everyone can quickly obtain useful knowledge from the knowledge base.

From this point of view, it can be seen that building a knowledge base is a must for enterprises, but in the past two years due to the epidemic, the development of each company has been affected to a certain extent., therefore, how to build a knowledge base at a lower cost is the best choice at present.So, how can we build a company's knowledge base in a cost-effective way?

The key to building a knowledge base

1. Establish a comprehensive knowledge management framework

The primary task of knowledge base construction is to build a knowledge management system.Moreover, from the perspective of the cost of relocation and renovation, this building should be done once and for all. As long as the construction is completed, it can continue to be built without changing the existing foundation.

It should be pointed out that this knowledge structure must be pre-planned and will not be gradually perfected in future applications.If it's the second case, it's a matter of time.

With this knowledge management system in place, the rest is to flesh out the content.

2. Enter or create a new file

The second step is to put existing or new files into a planned structure.

3. Specification and description of documentation

Unmarked code is a nightmare for programmers.

And for knowledge workers, without any normative and guiding documents, it is also a nightmare.

Because, a team's knowledge base is often done by multiple people in a team.

4. Create a template

For a team, there are many complex tasks or projects that need to be repeated.

For example, we develop a new curriculum, launch a shared reading campaign, and so on.

In this project, we need the same file structure, just different content.

So, how can I keep using files after an event?

This requires a file template for this type of project.

For example, in one of our joint readings, there will generally be a "Student Handbook" and an "Operation Handbook", which record the entire activities of the entire organization.

5. Create index

As a team's knowledge base, in order for everyone to make better use of it, try to create a directory for the database and list key files for easy reference.

Build a knowledge base quickly

With Baklib, a small group knowledge base can be quickly built.

Baklib is an online production platform for gang files and knowledge bases. It can help companies build knowledge bases, and help enterprises build knowledge bases.Management system to reduce training costs, time costs and work efficiency, and improve the competitiveness of enterprises.

Knowledge management is an important but not an easy task for every knowledge worker.Especially in teams where multiple people are required to collaborate.