Alibaba cloud responded to the disclosure of user registration information

For media coverage “ Alibaba cloud divulges the registration information retained by users to third-party partners ”, Alibaba cloud responded ： According to self inspection , The complaint shall be 2019 Annual double 11 Before and after , An Alibaba cloud telemarketing employee violated the company's discipline , Take advantage of work convenience to obtain customer contact information privately , And disclose it to distributor employees , This led to a customer complaint . Alibaba cloud said ： The company prohibits employees from disclosing user registration information to third parties , The incident has been dealt with seriously according to the company's system , And actively rectify in accordance with the requirements of Zhejiang communication administration , Strengthen and improve the deficiencies in personnel management .