ManyChat What is it? ？

Manychat yes Facebook The plug-in launched by this instant messaging software , In essence, it is a user-friendly DIY Customized chat robot . Users can customize the process , To set up the script of the chat robot 、 Triggering event 、 Conditions, etc , It can integrate FaceBook This chat channel , Reply and manage FaceBook Session messages for 、 Comments, etc .

Simply speaking ,ManyChat This chat robot is equivalent to the existence of Intelligent Customer Service . For example , On Taobao , We send messages to businesses , Usually get an automatic reply first , The answers to some common questions are covered above , At the same time, this automatic reply will also give the corresponding next step according to your answer .

therefore , This is the chat robot . Through the chat robot , Businesses can save their time and cost , Let automated robots serve customers .

ManyChat What's the function ？

Compared with other chat robots in the same market ,ManyChat More suitable for small businesses . It can help small businesses through social media and text messaging , Promote marketing activities in the form of dialogue , Help small enterprises reduce costs and increase efficiency .

1. Multi channel integration . Integrate Instagram and Facebook Messenger Communication channels

2. Multi way contact . Send SMS and e-mail via app , Reach customers across multiple platforms .

3. Segment audience , Tag contact .ManyChat Provide the function of business segmentation , Businesses can label customers according to their attributes .

4. Customize and create chat robot . Just through the drag and drop interface , Can build robots .

5.FaceBook marketing . By means of FaceBook Platform marketing , Enable customers to Facebook Messenger Make a purchase , And promote products and services to potential customers , So as to promote the sales of more products .

ManyChat Weaknesses and other recommendations

however ,ManyChat It's not perfect 、 A chat robot with no shortcomings .

First , It is very limited in the integration of chat channels , Available only Instagram and Facebook Messenger Integration of two communication channels , Unable to meet the needs of large companies with multiple channel businesses .

secondly , It only provides the most basic effect analysis , More in-depth analysis cannot provide , This is very inconvenient for businesses to FaceBook Messenger Tracking and analysis of marketing effect .

Of course , Present image ManyChat There are many kinds of chat robots .

Large and medium-sized companies can turn to chat robots that are more suitable in other aspects . image SaleSmartly, It supports Line、WhatsApp、Email、Telegram、 Instagram as well as Facebook Messenger And the integration of multiple chat channels , The same panel has been implemented to manage multiple channel chat interfaces , Easily meet the business development of large companies that need multi-channel integrated websites .

secondly , comparison ManyChat It can only provide the most basic effect analysis ,SaleSmartly It can also provide detailed data analysis （ From conversation statistics to mass mailing effect analysis ）.

also , It also has the automatic marketing function of mass mailing , Can provide professional and concise email editor and email marketing template library . Businesses can carry out precision marketing through this function , Personalized email delivery and effect tracking .

If ,Manychat If this chat robot plug-in can't fully meet your business development , Consider more other chat robots on the market .（https://www.salesmartly.com/?source=csdn-DL422）